Web Survey Bibliography
Recent research has shown that it is possible to improve coverage and reduce nonresponse by mixing web and mail data collection modes. Generally it is assumed that because both web and mail are visual modes, they will produce comparable data, but little empirical research has examined this assumption. Now that surveyors have the ability to relatively easily mix web and mail modes, we need to know whether or not measurement is, in fact, comparable. Open-ended questions (number boxes and text boxes) seem especially problematic because respondents often have full control over how they answer them; answers to these questions are not structured and guided in the same way as closed-ended questions with limited response options. This is especially true in self-administered surveys where there is no interviewer to probe, ensure that the desired type of answer is provided, or convert the respondent‘s answer into the desired format. In this paper, we examine item-nonresponse rates, response distributions, and the effects of questionnaire design features on a variety of open-ended questions from the Quality of Life in a Changing Nebraska (QLCN) survey. Where possible, we also examine the effects of design changes by subgroups (e.g., by respondents expected to be more or less familiar with each mode). The QLCN was conducted between July and September, 2009 (N=566; AAPOR RR1 = 46%) and contained eleven open-ended boxes where numeric information was requested and two open-ended boxes where descriptive text was requested. In addition to being randomly assigned to either the web or mail mode, respondents were randomly assigned to one of two questionnaire design treatments. Questionnaire design experiments include a question order experiment, small versus large box size on both numeric and text questions, and presence versus absence of answer box labels on numeric questions.
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Web survey bibliography (4086)
- Comparing Numeric and Text Open-End Responses in Mail and Web Surveys.; 2011; Olson, K., Smyth, J.
- Effects of Response Formats when Measuring Attitudes in Consumer Web Surveys Across Markets.; 2011; Couper, M. P., Nunge, E.
- Re-Examining the Validity of Different Survey Modes for Measuring Public Opinion in the U.S.: Findings...; 2011; Ansolabehere, S., Fraga, B., Schaffner, B. F.
- How to Survey All 14 000 Swedish Local Political Representatives And Get 10 000 Responses.; 2011; Gilljam, M., Granberg, D., Holm, B., Persson, M.
- Measuring User Satisfaction in the Lab: Questionnaire Mode, Physical Location, and Social Presence Concerns...; 2011; Jans, M., Romano, J. C., Ashenfelter, K. T., Krosnick, J. A.
- Interactive interventions in web surveys can increase response accuracy.; 2011; Conrad, F. G.
- Impact on Data Quality of Making Incentives Salient in Web Survey Invitations.; 2011; Zhang, Che.
- Effects of Mode and Incentives on Response Rates, Costs, and Response Quality in a Mixed Mode Survey...; 2011; Stevenson, J., Dykema, J., Kniss, C., Black, P., Moberg, P.
- Effects of Differential Incentives on Response Rates in Four Countries for a Web-based Follow Up Survey...; 2011; McSpurren, K.
- Completing Web Surveys on Cell-enabled iPads.; 2011; Dayton, J., Driscoll, H.
- The Social Aspect of the Digital Divide; 2011; Johnson, E. P.
- Which Technologies Do Respondents Use in Online Surveys – An International Comparison?; 2011; Kaczmirek, L., Behr, D., Bandilla, W.
- Matrix Questionnaire Design to Reduce Measurement Error; 2011; Peytchev, A., Peytcheva, E.
- Race-of-Virtual-Interviewer Effects; 2011; Conrad, F. G., Schober, M. F., Nielsen, D.
- Which Web Survey Respondents Are Most Likely to Click for Clarification?; 2011; Coiner, T., Schober, M. F., Conrad, F. G.
- Providing Clarifying Instructions in a Web Survey; 2011; Redline, C. D.
- Does social desirability compromise self-reports of physical activity in web-based research?; 2011; Crutzen, R., Goeritz, A.
- Use of new technologies in social research: Self-administered mobile surveys; 2011; Bosnjak, M.
- An Alternative to the Response Rate for Measuring a Survey's Realization of the Target Population; 2011; Skalland, B.
- Should I Stay or Should I go: The Effects of Progress Feedback, Promised Task Duration, and Length of...; 2011; Yan, T., Conrad, F. G., Tourangeau, R., Couper, M. P.
- Internet-Based Follow-Up Questionnaire for Measuring Patient-Reported Outcome after Total Hip Replacement...; 2011; Rolfson, O., Salomonsson, R., Garellick, G., Dahlberg, L. E.
- Nonresponse in Web Surveys ; 2011; Lozar Manfreda, K., Berzelak, N., Vehovar, V.
- Kids' Life and Times: using an Internet survey to measure children's health-related quality...; 2011; Lloyd, K.
- Features of the Z-scoring method in graphical two-dimensional web surveys: the case of ZEF; 2011; Selkaelae, A., Ronkainen, S., Alasaarela, E.
- Can Verbal Instructions Counteract Visual Context Effects in Web Surveys?; 2011; Toepoel, V., Couper, M. P.
- Can Internet surveys help us understanding allergic disorders? – results from a large survey in...; 2011; Kalogeromitros, D., Psaltopoulou, T., Makris, M., Koti, I., Chliva, C., Stefanadi, E., Hatziagelaki,...
- Development and Pilot Testing of an Internet-Based Survey Instrument to Measure the Alcohol Brand Preferences...; 2011; Siegel, M., DiLoreto, J., Johnson, An., Fortunato, E. K., DeJong, W.
- Can web surveys provide an adequate alternative to phone and face to face surveys?; 2011; Bethlehem, J.
- Online qualitative approaches: an appraisal; 2011; Parker, Ke.
- E-survey (surveys based on e-mail & web) Analysis and identification of cold responsive proteins in...; 2011; Sodabeh, J.-G., Ferdous, R.-J., Lello, Z., Ghasem, K., Ghasem, H. S., Gholipoori, A., Siroos, M., Sajjad...
- Development of a web-based survey system for evaluating affective satisfaction ; 2011; Cho, Y., Han, S. H., Kang, S., Park, J.
- Nonresponse Error, Measurement Error, And Mode Of Data Collection: Tradeoffs in a Multi-mode Survey...; 2011; Sakshaug, J. W., Yan, T., Tourangeau, R.
- A Method for Evaluating Mode Effects in Mixed-mode Surveys; 2011; Vannieuwenhuyze, J., Loosveldt, G., Molenberghs, G.
- Handle with Care: The Impact of Using Java Applets in Web-Based Studies on Dropout and Sample Composition...; 2011; Stieger, S., Goeritz, A., Voracek, M.
- An overview of Internet-based surveys in hospitality and tourism journals; 2011; Hung, K., Law, R.
- Factorial trial found mixed evidence of effects of pre-notification and pleading on response to Web-...; 2011; Felix, L. M., Burchett, H. E., Edwards, P. J.
- Testing for measurement equivalence of human values across online and paper-and-pencil surveys; 2011; Davidov, E., Depner, F.
- Measuring Political Knowledge in Telephone and Web Surveys: A Cross-National Comparison; 2011; Strabac, Z., Aalberg, T.
- IVR and web administration in structured interviews utilizing rating scales: exploring the role of motivation...; 2011; Yang, Y., Callegaro, M., Bhola, D. S., Dillman, D. A.
- Social and Behavioral Research and the Internet: Advances in Applied Methods and Research Strategies; 2011; Das, M., Ester, P., Kaczmirek, L.
- Mode and Context Effects in Measuring Household Assets; 2011; van Soest, A., Kapteyn, A.
- Running experiments on Amazon Mechanical Turk; 2010; Paolacci, G., Chandler, J., Ipeirotis, P. G.
- Making Good Use of Survey Paradata; 2010; Lynn, P., Nicolaas, G.
- Questionnaire Length, Fatigue Effects and Response Quality Revisited; 2010; Cape, P. J.
- Preventing Satisficing in Online Surveys: A “Kapcha” to Ensure Higher Quality Data...; 2010; Chandler, D., Kapelner, A.
- Game on; 2010; Ewing, T.
- Respondent Engagement: How Much Does it Matter?; 2010
- The Internet and Social Inequalities; 2010; Mannon, S.E.; Witte, J. C.
- Need to Improve Routine HIV Testing of U.S. Veterans in Care: Results of an Internet Survey; 2010; Valdiserri, R. O., Nazi, K., McInnes, D. K., Ross, D., Kinsinger, L.
- The Prevalence of Chronic Pain in United States Adults: Results of an Internet-Based Survey; 2010; Johannes, C. B., Le, T. K., Zhou, X., Johnston, J. A., Dworkin, R. H.